We operate only in South Africa. International customers can order via email, and arrange collection from us in Durbanville, Cape Town. We are not registered as exporters. Please note that new customs regulations require you have an import permit to receive goods more than three times per year. We only ship to destinations within South Africa.
Due to excessive cost and unreliable service, we do not ship overnight. If you need overnight shipping, please arrange for your courier to collect from us in Durbanville, Cape Town. If you are sending your own courier, please choose the 'My courier will collect' shipping option. We will send you an email to let you know when your package is ready for collection.
Please ensure the correct shipping address is provided, as title and risk will pass to you once your order has left our premises.
Rough guide to courier costs: Countrywide courier to door - R85 for up to 3 items. Courier Cape Town & suburbs - R60 for up to 3 items. Exact cost of delivery depends on number of items ordered, value of goods, volumetric weight and destination. You will need to provide this information by choosing your items before an exact cost can be calculated.
You can get a cost estimate of the items you have ordered by clicking on 'Shopping cart', then clicking on 'Estimate shipping and taxes'. Fill in the fields to obtain an estimate.
Countrywide courier - Delivery by courier to your door. Delivery takes 3 - 4 working days if you live in or near a major centre. Remote towns will take longer. You must provide us with a street address, not a PO Box number.
No courier delivery can be made to farms, plots, smallholdings, national parks or remote villages. If you want delivery to these areas, you can call us at 082 531 9205 to arrange delivery to your nearest branch of Clicks via PARGO.
Deliveries are made by the couriers from Mon - Fri, during normal working hours only. If your order and confirmation of payment (from your bank) reaches us after 2pm, your order will be sent to the courier the following day. Our couriers do not work on weekends or public holidays.
Cape Town suburbs (Includes Somerset West, Strand, Gordons Bay, Stellenbosch, Fish Hoek, Noordhoek, Simonstown, Melkbos) Delivery by courier to your door, if the delivery address is in Cape Town, Cape Town suburbs or listed towns. You must provide us with a street address, not a PO Box number. No courier delivery can be made to farms, plots or smallholdings. Deliveries are made by the couriers from Mon - Fri, during normal working hours only. If your order and confirmation of payment reaches us after 2pm, your order will be sent to the courier the following day. Our couriers do not work on weekends or public holidays.
Please note: We have no control over the courier companies, and cannot be held responsible for delays or late delivery.